04-19-2013 03:24 AM
My phone (BB Curve 8900) is giving weird messages like "bb_rim_msg_module is missing and operations terminated". So practically phone hangs and I cant use. I can scroll through but when I get a call, I cant take.
I think there is some problem with the software so I decided to update the software. When I got to update it tells me that all the data will be lost.
But the problem is I am not able to take back-up now since the back-up now button is not activated (although my Device is shown connected.
Please help. Thank you.
04-19-2013 03:53 AM
04-19-2013 04:43 AM
Thank you Rosebags, for the prompt response.
I am just focusing on Contacts. Rest all data is fine (even if they get erased). I hope this suggestion of yours works before phone hangs again.
Will try and update.
07-10-2013 02:38 AM
I have taken the back-up on the BB Protect, but how do I do software update? My phone was working fine, so did not bother.. Now again giving some problems, hence relooking on your response.
07-10-2013 05:33 AM
Here's an article on how to update your BlackBerry, see this article.
Thanks and good luck!
07-10-2013 05:58 AM
Oh. Sorry. Read this article.
Try that one.