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New Contributor
Posts: 7
Registered: ‎12-15-2012
My Device: Blackberry Bold 9790
My Carrier: Vodaphone

Updating Device : Blackberry OS 7.1

Hi There, I Would Just Like To Ask if I Where To Update My Blackberry Bold 9790 To The Latest Software As I'm Currently On 7.0. If I Decided On Updating My Software Will It Effect My Blackberry Messenger? Such As Lost Of Chats History, Contacts, Etc Or Will I Face Any Other Problems?

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Updating Device : Blackberry OS 7.1

Backup your device FIRST using the BlackBerry Desktop software, This is SO easy. Do it first.

 

Then, follow my instructions below.

 

Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.

Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.

1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.


2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer. Open Windows Explorer and under the Organize button (on Windows 7, there are similar tools for Vista and XP) click on "Folder and search options." Under the View tab, make sure that your computer is set to show hidden folders and files. Once you've done this, search your C:\ drive for "Vendor.xml".)
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.

**Starting with the later OS6 releases, there are now three copies of VENDOR.XML
C:\Program Files\Common Files\Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
==========OR============
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
C:\Documents and Settings\*name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
C:\Documents and Settings\*name*\Application Data\Research In Motion\BlackBerry\Loader XML
You can also just search for VENDOR.XML. Make sure that you choose ADVANCED SEARCH and include hidden files. It should show the file in at three locations. Delete every copy that it finds.

Note: Some users might worry they will void their device warranty by loading an OS from another carrier. There is really nothing to worry about. Please read more information on that here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html



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New Contributor
Posts: 7
Registered: ‎12-15-2012
My Device: Blackberry Bold 9790
My Carrier: Vodaphone

Re: Updating Device : Blackberry OS 7.1

Yeah Thanks For That Info, I'e Just Seen THat I'm Legible To Get The Software On My Device But Don't Want To Upgrade & Have Any Of My Important Informtion Such As Chats Etc.. Lost. As My Blackberry Is Really Slow So i Feel That I Should Update My Software To The Latest Verison

Posts: 95,198
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Updating Device : Blackberry OS 7.1


OmarDWest wrote:

Yeah Thanks For That Info, I'e Just Seen THat I'm Legible To Get The Software On My Device But Don't Want To Upgrade & Have Any Of My Important Informtion Such As Chats Etc.. Lost. As My Blackberry Is Really Slow So i Feel That I Should Update My Software To The Latest Verison


If you do a proper back up of your device as advised before hand, you will not lose any information.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code