12-22-2012 02:27 PM
Hi, I need help knowing how to update a license key for BeBuzz. I recently got a new blackberry bold 9780, because my old one had water damage. It is the exact same phone, and I am using my old SIM card. I installed BeBuzz on my new phone, and typed in my old license key. When I do this and try to unlock it, I get the message "The license code you entered is for version 3.x only. You will need a new activation code for version 5.x. See http://www.bellshare.com/forum/viewtopic.php?f=2&t
01-06-2013 11:31 AM
Hi and Welcome to the Community!
If you obtained the app via AppWorld (you did not say), then you should be able to obtain a new license code...many license codes are tied to the BB PIN, which has now changed since you have a new BB...but you should still be able to use your purchased apps.
To re-install your apps, please see this KB:
For more registration key information, see this KB:
If, however, you did not obtain this via AppWorld, then you must inquire of the place you obtained the app from for assistance.
01-06-2013 11:36 AM - edited 01-06-2013 11:37 AM
Any app you purchase from Bellshare can be upgraded by requesting a new license key by email. Just include your contact details and a new key will be sent to you.
I hope that helps you.
(Oops...just noticed that sdgardne mentioned that in his reply. Apologies, sdgardne.)