09-04-2013 06:38 AM
Currently have version v18.104.22.1681 and need at least version v22.214.171.1247 so I can use Bighand app. Desktop says there is no update available? Is there a way I can update the software?
09-04-2013 08:52 AM
Welcome to BlackBerry Support Forums
Those updates or OS availability depends on our Carrier , maybe your Carrier had not yet released the desired OS you're looking for . However if you want to update then you can do it by using any other Carrier OS pack . Follow those steps to update your device :
1.You can download an OS pack ( ver. 126.96.36.1996) from here Software Download from Redington (India) Limited
2. Now Double Click on the file that you Downloaded to Install it on your PC
3. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software
4.Search your C: Drive for any Vendor.xml files and delete them, there may be one or two vendor.xml ( On your PC change your folders option to show hidden files / folders :
5. Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe.
Upgrade will continue then After Installation of New OS restore your backup using BlackBerry desktop
09-04-2013 09:49 AM