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BlackBerry® OS Smartphones

New Member
Posts: 3
Registered: ‎04-10-2012
My Device: touch 9800
My Carrier: orange

Updating device software

How long does it take on the average to update a Touch 9800 software. Mine seems to be taken too long, wonder if its still loading, its says connecting to device (This might take up to 30 minutes), but its been here for like 50 minutes now.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Updating device software

Something is not right.  Unplug your phone, close down BlackBerry Desktop Software, re-connect your phone to your PC, open BDS software again and try once again.



I hope that helps you.  Smiley Happy

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