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Contributor
Posts: 15
Registered: ‎09-24-2008
My Device: BB Z10 Black
My Carrier: Vodafone

Updating device sw

I've just downloaded upgrade for my 9780 on my computer but opening my BB Desktop Software and trying with the app loader cannot find the .alx file in order to upload the upgrade.

Where is the problem?

Thanks for help

Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: Updating device sw

are you sure that you've download the proper device software using your correct region & the operator.. ?? and can you please post the link from where you actually downloaded?

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Contributor
Posts: 15
Registered: ‎09-24-2008
My Device: BB Z10 Black
My Carrier: Vodafone

Re: Updating device sw

[ Edited ]

darocker077 wrote:

are you sure that you've download the proper device software using your correct region & the operator.. ?? and can you please post the link from where you actually downloaded?


My BB sw version v6.0.0.600, Platform 6.6.0.223 (from Vodafone Italy)

From a BB italian forum I've been told that I should download a most recent version like this one >>>  9780M_PBr6.0.0_rel3049_PL6.6.0.246_A6.0.0.706_Vodafone_UK.exe  that I've downloaded from

https://www.blackberry.com/Downloads/contactFormPreload.do?code=1141938BA2C2B13F5505D7C424EBAE5F&dl=...

 

Something not correct?