02-06-2013 08:13 PM
I started the upgrade of my Bold 9790 for more than 5 hours and is still stuck in "Please wait while your device prepares to update. When preparation completes, your device will restart".
How can I speed up this, or cancel and go back?
it's urgent, I need my BB in 5 hours maximum.
02-07-2013 01:51 PM
Hi and Welcome to the Community!
There are two methods of recovery for you to try: