03-26-2013 07:54 PM
I downgraded from a version 6 device software to a version 5. I now cannot get back to version 6 (the desktop software says that only active Blackberry service subscribers can do the upgrade). I have a Blackberry ID, but can find no support for it in this version of device software 5.
How do I can get back to version 6?
03-27-2013 12:24 AM
Welcome to BlackBerry Support Forums
Please refer to your other Post http://supportforums.blackberry.com/t5/Device-soft