10-20-2009 12:54 PM
I'm trying to upgrade my BB Bold 9000, but my phone is waiting me to delete some personal data. How do I accomplish this task without deleting my contact information. Please help.
10-20-2009 01:32 PM
Contacts are a subset of Personal Data, so there is no way to prevent the deletion during a major upgrade/update. But, before you start the update, if you use DTM to backup your BB, you can restore all of your personal data after the update:
Good luck and let us know!