01-28-2013 11:35 PM
Hi everybody! Hi Dr. Nick!
You can never go wrong with a good Simpson's reference...
I'm a sucker for updating everything when asked. When my Blackberry Torch 9800 asked me if I wanted to upgrade to the new BBM 7.0 in early December I thought, hey why not? After about a couple of hours and a reboot it was installed but when I opened up BBM all of my open chats (I never end a chat, does anybody?) vanished and I don't have a history of anything from anybody prior to December. I know people have reported that they have lost all of their contacts when they upgraded - I'm the complete opposite. I have all my bbm contacts but I lost all of my chat history. Some pretty important stuff to me. Any idea how to get this back or just a simple reason as to why??? Save chat history has never been changed from "never". Anybody in the same boat as me?
Help me Dr. Zaius! <--- Simpsons reference #2
01-29-2013 12:35 AM
Check the below Kb article on saving chat history -
If your query is resolved then please click on “Accept as Solution”
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01-30-2013 01:07 AM
Well that explains it. This happened after an application load. You still haven't told me why this happens Blackberry? Why? Thanks for looking into this Tanzim - much appreciated.