05-14-2013 10:58 PM
I was just wondering if someone can help me. I am using a BB9900 with BES and i need to upgrade to a BB Z10 and i dont know how?
And how much does it cost to do so?
05-19-2013 10:30 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to migrate data from your BlackBerry Bold 9900 smartphone to the BlackBerry Z10: www.blackberry.com/btsc/KB33322
Also with BlackBerry 10 smartphones, your IT department will need to update their BlackBerry Enterprise Server. For more information check out this link: http://ca.blackberry.com/business/software/bes-10.
Let me know if you have any more questions.
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