07-09-2013 08:53 AM
I lost my 9790 BB and i do not have aback up on my disktop or meadia card and i Just got another 9790 trying to restore my BBM contacts... my email seems to be working fine and i am able to send and receive emails on my smartphone using that email accountbut when i send the verification restoed email just sits there and nothing happens. It says if it is taking longer then expected to make sure its not in junk folder and to re-send... it's not in Inbox or junk folder and I have tried re-sending not receiving the verification email .. and tried a battery pull many times...i has register just one email account to backup my BBM cotacts.. and i have a good mobile network coverage and tried using Wi-Fi.. can't find anything online to help
07-09-2013 09:43 AM - edited 07-09-2013 09:45 AM
Did you have BB Protect enabled? That could have a backup....
EDIT: Also did you ever upgrade your OS via your computer? If so it made a backup then, you can use that.