Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
New Member
Posts: 1
Registered: ‎02-24-2013
My Device: BlackBerry 9300Curve
My Carrier: Cell C

Urgent help required

Hi guys

 

I have a problem with my blackberry 9300 curve

 

I recently did an update with the blackberry desktop manager the phone installed the update however when i go to my bbm is says "bbm requires the latest version of blackberry id" I press update and  it says "Sorry the software update server is unavailable. Please try again" is there any other way of getting this doen

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Urgent help required

Hi Neelm

 

Welcome to BlackBerry Support 

 

 

Which version of BBM you have Installed on your device , Currently on our device we need the most recent version of BlackBerry ID software.   , first reboot your device by removing the battery while your device is Powered On after reboot  If earlier you're trying over your mobile network then if you can locate a wifi and switch to wifi.

 

Finally, BlackBerry ID for BlackBerry Smartphone running BlackBerry 6:

 

1. From the home screen of the BlackBerry, click the Options icon.

2. Choose Third Party Applications.

3. Choose BlackBerry ID

4. Press the Menu Key 

5 Click on Check for Update .

 

Try it and see if that helps.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.