11-12-2012 02:53 AM
I'm facing a fatal problem with my Bold 9700.
I'm getting the "App Error 523" message each time i reboot my phone ..
I know that i should wipe it/reinstall the OS ..
I dont have a backup =( All the addresses are saved in this phone ( the numbers of my friends from 8 years ago till now ) + my BBM contacts ..
I cant connect my phone to the Desktop Manager because when the white screen appears it disconnect ..
I start the phone and when it's loaded it work for few seconds, sometimes I manage to write the password and sometimes not ( it's also slow/freeze ) and usually or in most cases i get an error message that says "uncaught exception 8>=8" and after that i get the App Error 523
Is there a solution? is there any 3rd party software that can extract/backup the files from my BB while i'm facing this problem?
Please its urgent .. there are a lot of information
Device: Bold 9700
the appliciations installed are only MSN, Facebook, BBM and App world + the games that come with the phone ..
All what i need now is a backup ( Adresses - BBM contacts - if possible, memos )
Hope to find a solution ..
11-12-2012 05:19 AM
11-12-2012 05:31 PM
no answer till now ?
I used BBSAK to get the event log ..
guid:0x97C9F5F641D25E5F time: Fri Nov 09 22:15:04 2012 severity:0 type:2 appystem data:VM:+BORK
guid:0x97C9F5F641D25E5F time: Fri Nov 09 22:15:05 2012 severity:0 type:2 appystem data:App Error 523
guid:0x97C9F5F641D25E5F time: Fri Nov 09 22:15:05 2012 severity:0 type:2 appystem dataystem process died
guid:0x97C9F5F641D25E5F time: Fri Nov 09 23:15:48 2012 severity:0 type:2 appystem data:JVM:INFOp=21a58810,a='22.214.171.1241',o='126.96.36.199'
is it the VM:+Bork causing the problem? what is a actually?
11-15-2012 10:03 AM
1) Make sure you have Blackberry Desktop Manager installed.
2) On your WinXP PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
On Win7, you may need to use this line:
"c:\Program Files (x86)\common files\research in motion\apploader\loader.exe" /nojvm"
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code