Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎04-07-2010
My Device: Storm 2
My Carrier: Verizon

Re: Urgent please: How To Cancel Backup

Sorry took so long for the result, now it works .

Thanks for your help Smiley Happy

Posts: 96,064
Likes: 24,621
Solutions: 6,420
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Urgent please: How To Cancel Backup

You are very welcome.

Good luck.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎03-13-2013
My Device: blackberry curve 9360
My Carrier: telus

Re: Urgent please: How To Cancel Backup

i have a blackberry curve 9360 and the same thing has happened to my phone however during the process my blackberry died & the signal thing shut off so now it just say OFF. i cannot find a way to exit out of this software update to turn it back on.   i tried what u suggested but it did not work