09-29-2008 06:37 PM
Just got blackberry 8300 and activated blackberry service today with du in UAE. I did not create any user name or password in email settings. However, whenever I enter Email settings screen, it states 'Existing Users' and prompts me to enter username and password.
How can I retrieve my user name or even do a reset on the device? Please provide complete guidance so that I can resolve the matter.
09-29-2008 06:57 PM
You bought the device used or remanufactured and the previous use never removed the PIN of that device from his or her account.
The seller will need to call his or her carrier and ask that the PIN be removed-- you can call, but they don't have to do it for you, so be nice in asking. Just simply explain that you bought the device used and need the PIN to be used on your account now.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
09-30-2008 02:43 AM