09-08-2012 04:07 PM
So last week I traveled to the United States and I was told that I would be able to connect to the internet using WIFI. First thing I did was go to MANAGE CONNECTIONS and go to MOBILE NETWORK and turn off DATA SERVICES and WHILE ROAMING.
Then I selected WIFI PREFERED under CONNECTION PREFERNCE.
I then connected to the free WIFI that was available at the coffee shop. When I tried to connect to the browser I got an error message "UNABLE TO CONNECT TO THE INTERNET, PLEASE CONTACT YOUR SERVICE PROVIDER" So I went to a kiosk and contacted ROGERS my SP. They assured me that on their end all the steps that I mentioned above were correct and that I need to RIM. Now I've been various user forums on-line and there is no real solution or fix to this problem. Some forums suggest that I need to have this phone unlocked in order to use the WIFI feature in other countries. Does anyone have any suggestions or know of any solutions to this problem.
09-08-2012 04:22 PM