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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-01-2013
My Device: Bold 9780, 2012
My Carrier: O2, Germany

Using wifi without Data plan

Hello Everyone... Smiley Happy
I am new on this forum and hope that my issue would be solved.
I m using Bold 9780, but since last week i'm trying to use internet with my wifi-connection, unfortunately its not working without DataPlan, In-fact i'm facing this problem for the first time as i m using Bold since last 2 years without having this kind of trouble, I mean with my friends wifi, i was able to use BBM, and Apps world as well as Face book, twitter and other social networks, but now its not working even I am connected with Wifi and i have also internet package plan (mobile-network), it always shows the message that 
"You are currently on a service that does not support this application, please connect to a wifi network or contact your service provider"
I dont know why this happening, although my internet explorer works properly with wi-fi and with dataplan.

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Using wifi without Data plan

ask your carrier if you can use BBm on your specific plan.

The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Using wifi without Data plan

Hi adilbari


Welcome to BlackBerry Support Forums.


There are some applications like BBM ,FaceBook for BlackBerry etc. which will work over Wi - Fi only if you have BIS on your account. 


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Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Using wifi without Data plan

BBM absolutely requires a BlackBerry specific data plan, even if only a partial, scaled back BlackBerry social plan. 

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