Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Member
Posts: 1
Registered: ‎01-01-2013
My Device: Bold 9780, 2012
My Carrier: O2, Germany

Using wifi without Data plan

Hello Everyone... Smiley Happy
I am new on this forum and hope that my issue would be solved.
I m using Bold 9780, but since last week i'm trying to use internet with my wifi-connection, unfortunately its not working without DataPlan, In-fact i'm facing this problem for the first time as i m using Bold since last 2 years without having this kind of trouble, I mean with my friends wifi, i was able to use BBM, and Apps world as well as Face book, twitter and other social networks, but now its not working even I am connected with Wifi and i have also internet package plan (mobile-network), it always shows the message that 
"You are currently on a service that does not support this application, please connect to a wifi network or contact your service provider"
I dont know why this happening, although my internet explorer works properly with wi-fi and with dataplan.

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Using wifi without Data plan

ask your carrier if you can use BBm on your specific plan.

The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Using wifi without Data plan

Hi adilbari


Welcome to BlackBerry Support Forums.


There are some applications like BBM ,FaceBook for BlackBerry etc. which will work over Wi - Fi only if you have BIS on your account. 


Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Using wifi without Data plan

BBM absolutely requires a BlackBerry specific data plan, even if only a partial, scaled back BlackBerry social plan. 

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code