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New Member
Posts: 1
Registered: ‎10-30-2010
My Device: Bold 9800
My Carrier: Vodacom

Validating email account

My BB Bold 9800 has asked me to validate my email account. It has asked for my email account password which I have entered correctly but the systems continuously rejects my password?

Please assist.

Posts: 96,050
Likes: 24,618
Solutions: 6,417
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Validating email account

What email service?

Hotmail, GMail, Yahoo, etc?

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New Contributor
Posts: 2
Registered: ‎12-21-2010
My Device: 9800
My Carrier: 9800

Re: Validating email account

Can anyone help me on this problem or its Hotmail server problem?


 Yesterday, i deleted my Hotmail set up in my BB and then try to re-set it up again. I cannot seems to get it done eventhough the email set up is so simple. When i tried to set up/add new email (Hotmail), after keying in the email id and password, i get the message "! Update Failed" Tried again and again, same message!


Im using 9800.