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Contributor
Posts: 13
Registered: ‎12-21-2011
My Device: Developer
My Carrier: Developer

Vendor account status is disabled.

I tried to Create a vendor account and at step 4 there was a button of "Done" to finish the register. I read there that I'm going to receive a mail to finish this process. But I'm still waiting for that email.

 

I don't know at this point what is the status of my request. I need to upload a free application. But I'm stuck because of the sign up process. What can I do? I've read this topic http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/Vendor-account-status-is-disable... and I think it is a common problem.

 

Thank you

BlackBerry Employee
Posts: 109
Registered: ‎08-16-2010
My Device: Top Secret BlackBerry 10 device
My Carrier: Bell

Re: Vendor account status is disabled.

You are receiving this error because your vendor account is still pending.  Please contact support here: https://www.blackberry.com/profile/?eventId=8109 and we will email you the "request for documentation" email again.  We require vendors to submit documentation before we can approve accounts.

 

Thanks,

 

Jordan

New Developer
New Developer
Posts: 151
Registered: ‎01-05-2010
My Device: dev alpha c (bb10)
My Carrier: www.rzr.online.fr

Re: Vendor account status is disabled.

BlackBerry Employee
Posts: 109
Registered: ‎08-16-2010
My Device: Top Secret BlackBerry 10 device
My Carrier: Bell

Re: Vendor account status is disabled.

Hello,

 

Yes, it is mandatory even for free applications.

 

-Jordan

Contributor
Posts: 26
Registered: ‎07-23-2012
My Device: bb10 dev alpha
My Carrier: movistar

Re: Vendor account status is disabled.

How much time RIM need verify the ID card?

Highlighted
New Member
Posts: 1
Registered: ‎01-07-2014
My Device: Android
My Carrier: Luis Padron

Re: Vendor account status is disabled.

to me it has arrived mail confirmation and welcome VENDOR logearme but when I try it gives me this error