04-25-2008 04:48 PM
Working with a client using Blackberry Desktop software version 4.3 with the desktop redirector. He upgrade Outlook from 2003 to 2007. He has an Exchange account and a couple pop3 accounts setup and I believe his default account got set incorrectly at one point. There are messages pending in the desktop redirector that quite possibly have the wrong email address associated with them. I haev removed and reinstalled several times, including removing registry settings and folders manually.
I have created a new Outlook profile to verify there is no issue with PST / OST files being corrupt. I cann't get the pending messages to purge or the "Verifying forwarding address" status to go away.
Any further suggestions? None of the options I have found online or in these forums seem to apply or be an option to me. Where are these pending messages stored? Is there a file I can wack somewhere?
Thanks in advance - Greg