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New Contributor
Posts: 2
Registered: ‎11-02-2012
My Device: Verizon/ Storm2 9550
My Carrier: Tigo El Salvador

Verizon BB Storm 2 9550// Data plan

Hi guys!!!.

 

I've an issue with my BB Storm that I purchase on ebay... It's a Verizon phone according to the seller the phone is unlocked and indeed it is because I'm able to receive and make calls now the problem that I've is that  I want to use the phone here in El Salvador... The problem is that it seems that phone does not recognize the data plan I've my  local provider says that its because is a Verizon phone.... it worked for a couple of days then EDGE when to edge since I don't have internet or email... nothing I dont even have the "Host Routing Table" Can somebody please help me out I really love my phone and I don't want to get another one!

 

Thank you guys!

Hall of Famer III
Posts: 57,612
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Verizon BB Storm 2 9550// Data plan

Hello...and apologies for the delayed reply!

Using the BB-specific services is a matter of your carrier providing those to you. And there are some things that must happen for them to do so.

Any BB can be used on any carrier that runs the same radio frequencies that the BB is capable of (and I've no idea if your's are such). But, to bring a BB onto a carrier network that they did not sell to you, there are several hurdles to cross (I think you are all good on items 1 thru 4):

1) The carrier must say "yes" to the fact...they own their network and have every right to say what devices will be allowed to connect to it. If they say "no", then that's the end of it.

2) You must be sure that your BB is properly unlocked from it's originally manufactured-for carrier...see this helpful thread for details:

3) You must get all of your voice level services functioning on the carrier, before you even try anything about data

4) You must subscribe, from the carrier, to an adequate data plan to enable the BB-proprietary services you desire

 

This (item 5b) is where I think you may be having the problems...

 

5a) If the carrier directly supports your specific model BB, then you can proceed with registering the BB onto their network, generating the proper Service Book delivery to your BB, and proceeding to function.

5b) But, if the carrier does not directly support your specific model number of BB, then the challenges are much greater as most carrier systems will not deliver, to the BB, the necessary service books to enable the BB-proprietary data services, even if you do subscribe to them.

So, depending on all of that, your BB may or may not ever fully function on that carrier network. It can be quite tricky to accomplish, especially if 5b applies. So take a look at all of that and decide how you wish to proceed. Most folks wind up just buying a new BB if 5b applies.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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