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New Contributor
Posts: 8
Registered: ‎07-15-2012
My Device: Blackberry 9360
My Carrier: Vodafone India

Viber- Access Code

Hi,

 

I am using this Blackberry 9360 Curve. 

 

Network Provider - Vodafone

 

Location- Kolkata, India

 

I have installed Viber from AppWorld. Now whenever I try to register my number it asks for a access code which is supposed to come to within 60 seconds of the registration attempt.

 

Unfortunately, I am not getting any access code via sms. 

 

They have this callback facility where also they give the access code. 

 

I tried that also but whenever I am putting the access code which I got in the phonecall (not any sms) the software is saying this code is wrong and try putting the correct code recieved via sms.

 

Is there any issue with my network provider? Do I need to register first for VoIP access?

 

Help...

Highlighted
Trusted Contributor
Posts: 108
Registered: ‎12-05-2011
My Device: 9900
My Carrier: o

Re: Viber- Access Code

Hi,

This is Viber's rep. Smiley Happy

 

Thanks for contacting us! Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn't help, contact our support team at http://support.viber.com and give them the details of the problem.

 

Regards,

Viber Team

An official representative from Viber Media (Viber app.)