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New Contributor
Posts: 2
Registered: ‎08-30-2012
My Device: curve
My Carrier: vodacom

Video Media Processor

hi all

 

Each time I download a video or play one, i get an errir message sying that the media processor is busy... how do i fix this? please help

Hall of Famer III
Posts: 58,481
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Video Media Processor

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB31105 "Device media processor is busy" is displayed while attempting to play a video on the smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

 

You also should perhaps investigate if there is an updated OS for your BB, which may perhaps help the situation:


Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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