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Contributor
Posts: 13
Registered: ‎07-01-2010
My Device: Storm 9500
My Carrier: Smart/Globe

Video Recording Low Volume on OS 5.0 update

Is there any patch that will fix this? after i update my OS to 5.0 the video volume while recording is too LOW, when i put it back to OS 4.7 everything is okay, but I need the new features of OS 5.0.

 

Anyone has the patch for the LOW VOLUME RECORDING VIDEO on OS 5.0

Developer
Posts: 466
Registered: ‎03-04-2009
My Device: 8520
My Carrier: some

Re: Video Recording Low Volume on OS 5.0 update

looks like it's sort of rare issue.
http://supportforums.blackberry.com/t5/BlackBerry-Storm/Low-volume-after-recording-a-video-with-Stor...
it's weird.
Got resolved! Press kudo icon!
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Contributor
Posts: 13
Registered: ‎07-01-2010
My Device: Storm 9500
My Carrier: Smart/Globe

Re: Video Recording Low Volume on OS 5.0 update

Maybe this is a software bug of OS 5.0 and needs to be patch. Where can we contact BB Support Team?

Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Video Recording Low Volume on OS 5.0 update

@ivantiglao
you can either contact your carrier hotline for free, and have them escalate to Rim Level 2 support
or you can pay a fee to contact the Rim Level 1 support (use the CONTACT US link at the bottom of this page).



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