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Contributor
Posts: 10
Registered: ‎04-22-2009
My Device: 8900

Vista 64-bit + Bluetooth = No Drivers Found

I just installed Vista 64-bit and pairing my 8900 to my PC to sync via Bluetooth.  I'm using a Linksys USBBT100 Bluetooth dongle.  Sync'ing is working fine, but after pairing my 8900, Vista keeps prompting me to provide drivers for two Bluetooth devices:

 

"Bluetooth Peripheral Device"

Hardware ID: BTHENUM\{426c6163-6b42-6572-7279-427970617373}_LOCALMFG&000a
Device Instance Path: BTHENUM\{426C6163-6B42-6572-7279-427970617373}_LOCALMFG&000A\8&33D7E931&0&00249F934119_C00000001

 

"Bluetooth Peripheral Device"

Hardware ID: BTHENUM\{426c6163-6b42-6572-7279-44736b746f70}_LOCALMFG&000a
Device Instance Path: BTHENUM\{426C6163-6B42-6572-7279-44736B746F70}_LOCALMFG&000A\8&33D7E931&0&00249F934119_C00000001

I'm running BlackBerry Desktop Manager v4.7.0.32 [Nov 4 2008].

 

Previously on XP, the devices were detected and drivers installed, but I don't remember what the devices were.  However, I'm thinking that one of these is the modem.

 

Any help is greatly appreciated!

zxs
New Contributor
Posts: 3
Registered: ‎07-14-2008
My Device: Not Specified

Re: Vista 64-bit + Bluetooth = No Drivers Found

Hi, Have you fixed this driver problem yet?  I have a new 64-bit vista laptop and am experiencing a similar problem.  I believe that BlackBerry does not have adequate drivers for 64-bit Vista.

 

My old XP laptop is 32 bit and works fine with bluetooth.  However, two of the bluetooth services for blackberry fail under 64 bit and don't install device drivers.  

 

  I checked the error logs and they indicate that the driver is not loaded or working for Bluetooth with Blackberry devices. My guess is that RIM has not fully developed/teste the 64 bit vista device drivers.  

 

The device will work fine in hard-wired USB tethered mode, it just won't work with bluetooth 64-bit vista.

 

The upshot is don't use blackberry bluetooth on 64 bit vista, use it with XP.

 

Maybe RIM will fix this in the next version of Windows, Windows 7. 

Contributor
Posts: 10
Registered: ‎04-22-2009
My Device: 8900

Re: Vista 64-bit + Bluetooth = No Drivers Found

I have not fixed it yet, but I can verify that I'm seeing the same as you.  It worked fine on XP 32-bit.  I use Bluetooth to sync to Outlook all the time.  Much easier than connecting the cable.
zxs
New Contributor
Posts: 3
Registered: ‎07-14-2008
My Device: Not Specified

Re: Vista 64-bit + Bluetooth = No Drivers Found

Thanks for your reply.  According to crackberry.com website, Blackberry will not work as a 'bluetooth peripheral' under 64-bit windows vista.

 

This is the error that I get, failure to load bluetooth peripheral driver.   I am unable to transfer files (photos, etc) to blackberry under 64-bit windows vista unless I use the cable.

 

The link is here:  http://forums.crackberry.com/f52/windows-vista-64-bit-131951/

 

I don't know why they don't fix this at RIM, its a simple thing to release a 64-bit version of their code and post it on their website.  Eventually with Windows 7 coming out and iPhone at their heels they will have to fix this problem.

Contributor
Posts: 10
Registered: ‎04-22-2009
My Device: 8900

Re: Vista 64-bit + Bluetooth = No Drivers Found

I agree.
Developer
Posts: 97
Registered: ‎05-12-2009
My Device: PlayBook
My Carrier: 3

Re: Vista 64-bit + Bluetooth = No Drivers Found

Having the same issue (Vista 64 Ultimate).  Quite disappointed to find thing thread (not found much else out there and this kind of dashes my hopes).  Curious to see if RIM intend to rectify this issue as I see it quite a large problem.  It certainly makes me think again about shelling out for the forthcoming charging/desk cradle as it's not really worth it if I still need to drag out a micro-USB cable to sync!
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You can find me (sporadically) writing and developing at http://floor4.co.uk and gaming at http://uk-tf.co.uk
My Apps: Flip!
New Member
Posts: 1
Registered: ‎01-07-2010
My Device: 8900
My Carrier: zain kuwait

Re: Vista 64-bit + Bluetooth = No Drivers Found

hello! i'm facing the same issue with my BB8900!

New Contributor
Posts: 5
Registered: ‎11-07-2010
My Device: Torch 9800
My Carrier: T-Mobile

Re: Vista 64-bit + Bluetooth = No Drivers Found

Me to. And this is NOT just a Vista problem. I'm thinking of getting rid of the BB Torch and buying an I-Phone. RIM please for goodness' sake DO SOMETHING!

Highlighted
New Contributor
Posts: 5
Registered: ‎11-07-2010
My Device: Torch 9800
My Carrier: T-Mobile

Re: Vista 64-bit + Bluetooth = No Drivers Found

I mean it's a problem with 64 BIT Windows 7 too.