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BlackBerry® OS Smartphones

New Contributor
Posts: 9
Registered: ‎01-31-2013
My Device: NA
My Carrier: NA

Voice Call issues


We have Exchange 2010 and Blackberry 5 in our environment. This query is for a single user(User A)only who is having exchange active sync and Blackberry.
When users call him via Blackberry address book, the call lands to user B instead of User A.
If the user is called directly from voip, landline the issue does not occur.

The issue is observed only if any user calls this user A to his blackberry. However, the issue is not observed on I phone. The phone has been wiped alreday.