Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎03-09-2013
My Device: Blackberry Torch 9810
My Carrier: AT&T

Voice Command Gone Wild

I am have a Blackberry 4G Torch 9810. For some reason the voice command turns on and off whenever it feels like.  I hear, "Please say a command."  Then it starts reading my texts and emails in public, at work, and where ever.  It drives me nuts, and it stops for no reason at all, and then starts up again in just a few hours doing exatcly the same thing.  I looked throught the options and settings in the phone and I can't find how to shut it off and keep it off.  My freinds and co workers have too.  I don't want the phone to keep reading out my personal life where ever I am.  Please help.

Highlighted
Hall of Famer III
Posts: 57,258
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Voice Command Gone Wild

Hi and Welcome to the Community!

 

I've seen/heard that before. Sometimes it's caused by using non-OEM headsets that have a slightly different post than the OEM devices have. Other times this has been caused by a fault in the OS itself, and is cured by later OS levels. Please check both options...for the OS level, refer:

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................