04-25-2008 04:23 PM
A few weeks ago I received a replacement 8310 from AT&T and it will not make voice dial calls from my bluetooth headset while the device is locked. My original device worked fine but the replacement will not. I have talked to AT&T and they talked to RIM and the decision was to replace the device as it was under warranty. I let them replace the device and it has the same issue and also displays Unknown Error when I try to place a voice dial call.
Has anyone else ever seen this?
06-02-2008 10:00 AM
I have the same issue ,
I cannot activate my Voice Dial on a 8310. I have set a policy on the bES though:
On RIM WWW they say that it is not possible, but i have set the following IT policy :
- Bluetooth Policy Group
- Allow Outgoing Calls
- Only when unlocked
I guess that should allow it on a phone ?