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BlackBerry® OS Smartphones

Posts: 10
Registered: ‎11-09-2009
My Device: Not Specified

Voice Dialing Issue

I have a new T-Mobile Blackberry Bold 9700 that I am using the voice dialing on it.  I've had some issues when trying to get it to choose the right contact by name, but the by number dialing works 90+% of the time accurately.  However twice now I've locked up the Bold somehow using the voice dial.  Somehow it thinks that I've told it to call a number with the (+) plus sign in front of the number.  When it goes to read it back, it dies totally with the + sign and the number displayed.  Tried pushing buttons, it's just locked up.  I have no idea what to say to make it put the plus sign in to verify that this is the problem.  Has anyone else had this happen, and where do you report these kinds of issues.  I'm new to the Blackberry world.