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New Contributor
Posts: 4
Registered: ‎04-23-2013
My Device: Bold 9900
My Carrier: Mobily

Voice mail mark appears in screen

I have a problem emerged suddenly a voice mail mark appears on the screen of the device with the knowledge that the voice mail service is not found mainly Please help Thanks
Hall of Famer III
Posts: 57,562
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Voice mail mark appears in screen

Hello!


alhussain wrote:
I have a problem emerged suddenly a voice mail mark appears on the screen of the device with the knowledge that the voice mail service is not found mainly Please help Thanks

Could you try again please? That highlighted bit is not understandable...

But, as a guess...sometimes the new VM icon gets stuck. One way to remove it is to call your BB from another line and leave a message...then retrieve and delete it and the icon might go away. Otherwise, you may need to contact your mobile service provider for formal support.

 

Good luck!



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