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New Contributor
Posts: 2
Registered: ‎12-26-2012
My Device: cirve 9330
My Carrier: verizon

Voice mail

When I call voice mail, it tells me to "enter password" when I do it dials automaticly, "a 3 second pause shows up on the screen". It dials then tells me that its the wrong password. I even reset the password and the same thing happens. I can never get through with the "611" number. Any help out there. Thanks
Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Voice mail

[ Edited ]

I wonder if you have dialing extensions configured:

take a look here:

http://docs.blackberry.com/en/smartphone_users/deliverables/25326/Set_options_for_dialing_extensions...

 

You can also call verizon from another phone, they may have a quick fix too.

(800) 922-0204

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New Contributor
Posts: 2
Registered: ‎12-26-2012
My Device: cirve 9330
My Carrier: verizon

Re: Voice mail

Thanks for your help, that didn't work. I'll just have to call Verizon. Thanks
Highlighted
Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Voice mail

ok.  Let us know what happens.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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