Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Contributor
Posts: 3
Registered: ‎11-13-2012
My Device: Bold 9900
My Carrier: Rogers

Voicemail notification without voicemail

I have this annoying voice mail notification (o_o) on my phone in the status bar. or whichever bar that is right underneath the time at the top of the screen on the Bold 9900.  I had voicemail for maybe 1 month about 8 months ago before I cancelled it, now I have no way of accessing the voicemail to get rid of this notification. The symbol has survived multiple software updates. Is there any way to remove this notification? If I try calling my voicemail I get disconnected immediately, probably because it is no longer set up.

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Voicemail notification without voicemail

Hello ReggieT, 


Welcome to the forums. 


Sorry to hear about your issue. Try going into your text message folder, then scroll to the top so today's date is highlighted then hit the menu key and choose Mark Prior Read. 


Let us know how you make out. 



Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 3
Registered: ‎11-13-2012
My Device: Bold 9900
My Carrier: Rogers

Re: Voicemail notification without voicemail

Hi, thanks for your suggestion. Unfortunately, that did not solve the problem. I also tried doing the same with my messages (emails, etc).


Maybe there is a way to check voicemail online, that would mark it as read? Seems unlikely though, and even more unlikely since I haven't had voicemail activated in months.



Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Voicemail notification without voicemail

You could always try registering with Rogers One Number www.rogersonenumber.com , which will allow you to see voicemails online.  I'm not sure if this will resolve your issue but I highly recommend the service nonetheless.



I hope that helps you.  Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.