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BlackBerry® OS Smartphones

Posts: 28
Registered: ‎07-14-2008
My Device: Not Specified

Voicemail - unknown application.

Just got an 8120 pearl activated on our BES. Everything seems to be okay - emails, folders, phonebook, etc. However I can't access the voicemail function. Everytime i try I get the following error message returned in a dialog box; Voicemail - Unknown Application.


I have a feeling that it might be linked to the activation process, which took over 4 hours, held at 98% on one of hte last service books. I can;t remember which one exactly, but think it might have been the localisation one.


That, said I've now had a look at options>advanced options>enterprise activation and it's claiming that it's not been activated, even though the BES is currently displaying that it's status is running.


Any help? All our Blackberry dudes and dudettes have gone home for Christmas!