07-27-2009 10:50 AM
I have a Blackberry Curve 8310. The version of the device software that I am running is v22.214.171.124
The volume button on my phone keeps jumping up and down when I receive/ dial a call. It jumps like every other second. The caller on the other side cannot hear my voice nor can I hear theirs. Hence I am not able to make any calls nor receive any calls. The jumping up and down of the volume button is periodic. And if I try to play any media file, I can hear no volume.
I have tried to update the software several times. I have tried to do the battery reset etc. but to no avail. Has anyone seen a similar issue? If so, is there a solution? Your answers are eagerly awaited.