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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-27-2009
My Device: Blackberry Curve -8310

Volume button on my phone keeps jumping



I have a Blackberry Curve 8310. The version of the device software that I am running is v4.5.0.110


The volume button on my phone keeps jumping up and down when I receive/ dial a call. It jumps like every other second. The caller on the other side cannot hear my voice nor can I hear theirs. Hence I am not able to make any calls nor receive any calls. The jumping up and down of the volume button is periodic. And if I try to play any media file, I can hear no volume.


I have tried to update the software several times. I have tried to do the battery reset etc. but to no avail. Has anyone seen a similar issue? If so, is there a solution? Your answers are eagerly awaited.