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New Contributor
Posts: 2
Registered: ‎07-05-2012
My Device: bold 9900
My Carrier: hi

Volume key

My volume key down doesn't work anymore.

In every occasion it doesn't work, while calling, listening music, or watching movies.

Is there a way to fix it?

If there is not, is there an alternative way to control the volume?

 

Thank you so much for your help!!

Developer
Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: Volume key

Hi avanschendel,

 

Welcome to the BB Community...

 

Try a battery pull restart of ur BB...if that sorts the issue then also that might be a temp solution cz that is a hardware issue...so, if the prob doesnt gets solved then i wud suggest u to visit a BB Service Center and get it checked... 

 

NB: Do take a backup b4 visiting BB Service Center, cz they might reinstall ur BB OS after replacement of the keys. 

with regards
simply abhik...
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Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html
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New Contributor
Posts: 2
Registered: ‎07-05-2012
My Device: bold 9900
My Carrier: hi

Re: Volume key

Thank you for your solution.

Unfortunately it didn't work.

I'm afraid I have to go to a shop and let them fix it.

If you have some other suggestions, please feel free to post them.

 

Thanks!!

Developer
Posts: 403
Registered: ‎05-03-2012
My Device: 9300 3G Curve
My Carrier: Tata Docomo

Re: Volume key

Hi,

 

As of now, visiting a BB Service Center(ASAP) seems to be the best option for u cz that is definitely a hardware issue and replacement seems to be the only solution...

with regards
simply abhik...
_______________________________________________________________________________________________
Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html
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