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New Contributor
Posts: 8
Registered: ‎04-24-2012
My Device: Apollo
My Carrier: Telkomsel

WLM Can't receive messages - 9360

I have two 9360 white and black.
Both using Indonesia Telkomsel Simpati prepaid line. Both has same BB package.
Both using OS 7.1.0.258
Everything identically same.
Both can login to WLM.

The white one cannot receive messages. Can send but cannot receive. When I send from my laptop it seems already sent but phone does not receive anything.

I installed old version, it worked once, when I logout and re login, doesn't work again.
Uninstalled and re installed new version, still not working.

I inserted black phones sim card (which is working) to white phone. Still same problem. So it's definitely not carrier problem.

Uninstalled WLM again but this time also deleted all 3 service book too. Restart phone and reinstalled wlm again. But still the same problem... Service books all look same between two phones accept gateway IP is different.

Also I choose show HRT and Register Now for all 3 service books, still cannot receive message.

Now I'm asking RIM, how this thing possibly can happen, what is the solution??
Highlighted
New Contributor
Posts: 8
Registered: ‎04-24-2012
My Device: Apollo
My Carrier: Telkomsel

Re: WLM Can't receive messages - 9360

Btw bundle os7.0 also had the same problem.
New Contributor
Posts: 8
Registered: ‎04-24-2012
My Device: Apollo
My Carrier: Telkomsel

Re: WLM Can't receive messages - 9360

Anyone?
New Contributor
Posts: 8
Registered: ‎04-24-2012
My Device: Apollo
My Carrier: Telkomsel

Re: WLM Can't receive messages - 9360

I just wanted to know is that how blackberry cares about his customers...?

 

Seems like blackberry bankrupting soon.

 

Couldn't even solved 9900 bricking problem.

Batteries worst batteries ever.

Cannot even produce same device with same specs. 1 Apollo works, the other cannot, if I were the engineer who managed to do this... I don't know man what a big disgrace...

Forums or supports have no reply.

 

Seems like big bosses pockets are already full...

 

Bye bye blackberry, I'm gonna get an android soon...