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New Member
Posts: 1
Registered: ‎03-07-2013
My Device: curve 9320
My Carrier: reliance

Warranty cover in India - curve 9320 purchased from UAE - Battery, Body and Speaker issue

Dear Team,


I bought my new Curve 9320 from UAE 3 months back. I am currently in India and facing serious problems in

1. Battery life - very poor

2. Low call volume - speaker

3. Poor body cover- shaky

4. Trouble in setting up email account


These are problems from Day 1 but was not getting right forum to address. please help. I guess we can have it replaced or fixed at BB service centre (first we need to change the region from UAE to India etc etc..) Need clear guidance on how to proceed. Thanks a ton!


Warm regards,


Hall of Famer III
Posts: 58,484
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Warranty cover in India - curve 9320 purchased from UAE - Battery, Body and Speaker issue

Hi and Welcome to the Community!

You need to go and talk to the Service Center. No one here can tell you what their policies are in your case...only they can answer that. But prepare yourself for them to refuse...warranty service is very specific, and documented within your original purchase documentation. It is entirely possible that you must return the device back to the UAE in order to obtain warranty service.

But, again, no one here can tell you what that is, for no one here is associated with any of the parties involved.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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