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New Contributor
Posts: 2
Registered: ‎08-27-2010
My Device: 9630 Tour
My Carrier: Verizon

Web Browser Forces Immediate Shutdown / Restart

I can reproduce this every time, but my 9630 on Verizon has OS 5.0.0.732.  The browser is configured to enable "Support Javascript", "Terminate slow running scripts", "Show Images" and set to identify itself as "Blackberry" browser.  I've cleared the cache as well.  But here's the problem...

 

I can browse most any site that doesn't require Flash, but when I go to my personal Google site (sites.google.com/...) I can browse all the pages except for the default "Site map" link.  If I click that, it displays the hour glass and shuts down the phone immediately.  I have never tried to browse that link before, so I don't know if it's new to the OS build or something in my browser config.

 

Any suggestions how to resolve this?

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Web Browser Forces Immediate Shutdown / Restart

Hey ds0934,

Welcome to the BlackBerry Support Community Forums.

 

Have you tried testing this on a different BlackBerrry device? 

 

 

-HB

 

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New Contributor
Posts: 2
Registered: ‎08-27-2010
My Device: 9630 Tour
My Carrier: Verizon

Re: Web Browser Forces Immediate Shutdown / Restart

Actually, I wiped and reloaded my 9630 and it seems to have fixed this issue.