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BlackBerry® OS Smartphones

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Contributor
Posts: 12
Registered: ‎05-18-2013
My Device: Blackberry 9700
My Carrier: Rogers

Web Browser

My Blackberry 9700 Smartphone web browser is closing my web pages on its own when I'm browsing. It used to take awhile before it happens but just recently, it doesn't take up to a minute before a message that &quot;sorry we're closing all tabs&quot;.<br><br>Don't know what to do and its really fustrating cos whenever it happens, I had to load that web page again and its still happens.<br><br>Please anyone with a solution should help me out before I get crazy!!<br><br>Thanks!!
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Web Browser

Hey KobiKobi,

To better assist you, what is the full software version of the BlackBerry smartphone and how mush free space do you have on the Blackberry smartphone? The following Inside BlackBerry Help blog posts should help:

 

How to identify BlackBerry Device Software versions

http://helpblog.blackberry.com/2011/06/blackberry-device-software/

 

How to view free storage space on your BlackBerry smartphone or BlackBerry PlayBook

http://helpblog.blackberry.com/2012/11/view-storage-space-blackberry/

 

Thank you.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Contributor
Posts: 12
Registered: ‎05-18-2013
My Device: Blackberry 9700
My Carrier: Rogers

Re: Web Browser

Blackberry Bundle 2921, v6.0.0.666 Platform 6.6.0.241
I have enough free memory on my device!!
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Web Browser

Hi KobiKobi,

 

This issue can occur with a BlackBerry 9700 smartphone running BlackBerry device software 6.0, please see here for more information: 

The BlackBerry smartphone cannot display a webpage and displays the error “Sorry! We’re closing this page because it is too large to load”

http://btsc.webapps.blackberry.com/btsc/KB26416

 

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!