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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎12-22-2008
My Device: Not Specified
Accepted Solution

Web Links

When I first got my BlackBerry anytime there was a link to a website, when I rolled the cursor over it, the link would highlight and I could click on it and navigate to that page.  This feature one day stopped working and now it occaisionally will work.  Any ideas on why this happens or how I can fix it?  What is even more curious is sometimes this will or will not work while in the same email.  Thanks!
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Web Links

Hi and welcome to he forums!


Go to browser, options. Cache operations, clear all categories.

No data will be lost when doing the following: pull the battery while the device is ON.

Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.

Thanks .



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