06-04-2011 01:29 PM
So I have been going through the posts and tried a bunch of fixes and still no luck. My Bold 9700 constantly looses its ability to scroll from the trackpad. The only thing that works then it the push down function. Each time this has happened the phone is usually gets slow, freezes and finally the track pad stops working. I have taken out my battery, replaced the battery, replaced the trackpad. I have updated to all the latest SW versions, currently on the 6.0. I have pressed down on the metal plate where the sim rests, I've also done hard resets without taking the battery out as well... but nothing works.
The only way to get trackpad functionality back is to let the battery drain completely and then charge it and it starts working again.
I dont know why this is the only way it works or if theres any easy way to have it perform the same function of draining the battery memory without actually letting it sit for over 24 hours.
Can someone help give their thoughts on this?
06-04-2011 02:00 PM