10-09-2012 02:05 AM
I recently upgraded the Whatsup application.
On completion of installation, I observed that it causes my BB status to change from 3G-BB to 3G only. That means that I dont receive mails, cant access FB or twitter. I disabled all the app permissions (Internet, User data etc) and upon reboot 3G-BB is back.
To be sure I restored Whatsapp and immediately the service degraded.
So can anyone guide how I can fallback to old version? or resolve the issue.
My BB - Storm2 - 9550 v5.0.713 (platform 18.104.22.1683)
10-11-2012 10:54 AM
Hello cooltyger and welcome to the BlackBerry® Support Community Forums.
We are unable to comment on 3rd party applications.
As something to try, delete WhatsApp from your Options>Applications, reboot then reinstall it. If the same issue happens after reinstalling it, contact WhatsApp support at firstname.lastname@example.org to investigate further.