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BlackBerry® OS Smartphones

New Contributor
Posts: 7
Registered: ‎02-24-2014
My Device: Curve
My Carrier: MTN
Accepted Solution


When i send messege on Whatsup only clock shows and it did not go through.  I've deleted whatsup and want to re-install but now bbm is off and it give me a message saying do bbm signin first.  I've done it but it says the following :

Unable to connect with Blackberry id. Please sign in now or try again later. Data services are required for blackberry id and can be turned on in the mobile netword.

Forums Veteran I
Posts: 2,000
Registered: ‎11-01-2013
My Device: Z30, Z10 (, 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: Whatsup


To enable WhatsApp, internet browsing, BBM, push email, BlackBerry OS 7 and earlier devices requires Blackberry Data Plan, not generic data plan.

Please call your carrier to obtain Blackberry Data Plan.

Good luck.

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