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BlackBerry® OS Smartphones

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Posts: 1
Registered: ‎12-07-2013
My Device: Bold 9790
My Carrier: Xsinet

When I call people it puts them on 'hold' actually cutting them off

I have heard a rumour that this very annoying 'feature' is caused by the heat of my ear on the phone.  It doesn't happen when I use a hands-free.