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BlackBerry® OS Smartphones

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Contributor
Posts: 19
Registered: ‎06-19-2011
My Device: Style 9670
My Carrier: Sprint

When I choose Options from any Icon on my home page I am directed to "Home Screen Preferences" only and that is by default. I need help badly.

 
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: When I choose Options from any Icon on my home page I am directed to "Home Screen Preferences" only and that is by default. I need help badly.

That sounds like a software glitch.  I'd suggest removing your battery while your phone is powered on then replacing it.

 

 

Let us know if that helps you.  Smiley Happy


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Developer
Posts: 142
Registered: ‎07-27-2011
My Device: Red Z10, 32GB PlayBook, Numerous Android/WP8/FirefoxOS/Other devices
My Carrier: T-Mobile

Re: When I choose Options from any Icon on my home page I am directed to "Home Screen Preferences" only and that is by default. I need help badly.

Try opening options again and pressing the back button instead of the end key.

If that doesn't help, also try that battery pull.

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