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Posts: 1
Registered: ‎07-11-2013
My Device: blackberry curve
My Carrier: o2

When I click onto the blackberry icon , all that comes up is a blue screen with "Blackberry messenger " ?

 
Posts: 94,198
Likes: 24,319
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: When I click onto the blackberry icon , all that comes up is a blue screen with "Blackberry messenger " ?

...and BlackBerry Messenger never completely opens?

 

1. Do you have THE BlackBerry Data Plan on your O2 account?

2. If you do, On your Manage Connections screen, click on the Services Status.  What is the status of the BlackBerry Internet Service?

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