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New Member
Posts: 1
Registered: ‎08-28-2009
My Device: Not Specified

When I got my Tour, I purchased Multi ProAlarms but it w...

When I got my Tour, I purchased Multi ProAlarms but it wasn't compatible with the Tour but is pending a new version which should be. I uninstalled my app and don't know how to reinstall it! I tried repurchasing it and it won't let me. Tells me to contact BB App Cust Supp but doesn't give me a number to call. HELP!
Hall of Famer III
Posts: 58,411
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: When I got my Tour, I purchased Multi ProAlarms but it w...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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