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New Member
Posts: 1
Registered: ‎09-18-2009
My Device: Not Specified

When attempting to purchase an app, I enter my PayPal in...

When attempting to purchase an app, I enter my PayPal info the get a message 'There is a problem with this payment' error id 10812. Please advise.
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Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: When attempting to purchase an app, I enter my PayPal in...

Hi there!

 

Some others have reported that error as being related to the credit card associated with their PayPal account being invalid, expired, or otherwise a problem. Please check your PayPal to be certain that all is correct.

 

Otherwise, your inquiry would need to be sent as follows. Go to this URL:


and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

 

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!



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